FAQs

1. Who do I Contact if I'm having troubles placing an order or looking for any customised products?

Please feel free to email us at hello@sweetcarrotandco.com.au

2. How does the promotional code works? 
Once you've reached the checkout stage, enter your promotional code into our discount bar, enter the correct code and click 'Apply'. If the code is valid, your discount will be applied!
PLEASE NOTE: Discount & Promotional Codes cannot be used on SALE items or in conjunction with another Sale.  

3. How can I pay for my order?
You can pay by VISA, MASTERCARD, PAYPAL, AFTERPAY, APPLE PAY and GOOGLE PAY.

4. Once I received my product, how should I look after it ? 

you will received the instructions attached to your product.
If you are unsure of a garments care, always ‘cold hand wash’ to avoid any damage in the garment’s fabric. If your garment is damaged because it was washed incorrectly, we are unable to accept this back as a return.

If you have any particular questions just contact me at 

hello@sweetcarrotandco.com.au

Thank you Lili